Cutting costs, not corners-how ai chatbots reduce customer support expenses

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AI chatbots are a cost-effective tool that can handle a significant portion of routine customer inquiries. For instance, consider a customer support team of 15 agents, each earning an average salary of $35k per year. This amounts to a total of $525k per year. By implementing chatbots, businesses can save around 30% or more, which translates to $157k in savings per […]

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